Terms and Conditions


  1. Flashstone Pavers and stone products based on sample(s) presented in good faith but they should not be relied upon as being representative of product delivered.

  2. Pavers and Stone is a natural product that is sold with variation in colour, shape and texture within and between pallets, crates & batches. we cannot do guarantee any match in the markings of samples or images to product purchased.

  3. We make every effort to accurately describe our products but all sizes, weights, capacities and dimensions have a nominal tolerance.

  4. Flashstone has no knowledge of the purpose or environment for which the product(s) is intended. It is the responsibility of the purchaser to determine the suitability of Pavers and stones for the intended purpose.

  5. Ownership of product changes hands once product leaves our warehouse; we cannot take responsibility for loss or damage incurred in transit by independently owned and operated freight & courier services.

  6. Once product leaves our warehouse, Flashstone has no control of product quality; please choose wisely as we will not accept returns or make refunds if you change your mind.

  7. Noclaims will be accepted for any reasons after material is installed.

  8. Flashstone sells product on a “first in, first served basis”. We reserve product only after a payment, deposit, or part payment has been made.

  9. A small order fee of $25 will be charged for orders less than 10m2 to help cover picking, packing & despatch costsThe Flashstone website is a genuine attempt to impart product knowledge so that customers can make informed purchase decisions.

  10. Flashstone believes that the information presented in this website is accurate but has not checked or verified this information. This website is intended to provide general advice only and has been prepared without taking into account the objectives, problems or needs of the reader. Flashstone has presented this information as a guide only and accepts no liability for any loss or damage caused by any error in, or omission from, this website.

  11. Flashstone encourages customers to research products widely and not to rely solely on our opinions and statements made in person or on our website.

  12. We have gone to a great deal of trouble to display photographs on our website and at our showroom that fairly reflect the variation in each product.

  13. The capacity and speed of the website to load large numbers of high resolution photographs.

  14. Product may vary slightly from one consignment to the next.

  15. Subtle lighting changes may make a photo appear different from the actual product seen in “real life’.

  16. Computer screens often interpret colour in slightly different ways.